You searched for feed - Customer Thermometer https://www.customerthermometer.com Customer Thermometer Thu, 14 Dec 2023 14:03:45 +0000 en-US hourly 1 Exclaimer CS onboarding survey https://www.customerthermometer.com/slp/cs-onboarding-survey/ Thu, 14 Dec 2023 13:19:48 +0000 https://www.customerthermometer.com/?page_id=51585 The post Exclaimer CS onboarding survey appeared first on Customer Thermometer.

]]> 51 survey question examples https://www.customerthermometer.com/customer-experience/51-survey-question-examples/ Wed, 06 Sep 2023 08:03:35 +0000 https://www.customerthermometer.com/?p=51519 Need questions for your next survey? We have tons of survey question examples to suit a range of objectives. Use them to maximize your own customer feedback, or as inspiration when formulating your own unique survey questions. What makes a good survey question? Before we get to the survey question examples, it’s worth underlining just […]

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]]> How to get fewer negative reviews for your product https://www.customerthermometer.com/customer-experience/get-fewer-negative-reviews-for-product/ Fri, 01 Sep 2023 10:42:46 +0000 https://www.customerthermometer.com/?p=51487 Negative reviews can disproportionately impact how a brand, product or service is perceived. Having just a small number of them can really take the gloss off a bunch of more positive reviews, especially if they’re recent.  We look at how to reduce the number of negative reviews you receive so that they represent a smaller […]

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]]> How to use QR codes to get customer feedback? https://www.customerthermometer.com/customer-experience/qr-codes-customer-feedback/ Thu, 31 Aug 2023 09:43:32 +0000 https://www.customerthermometer.com/?p=51485 QR codes pop up in all sorts of places, with many now designed to entice people to launch a customer feedback survey.  In this guide, we examine the benefits of the QR code survey approach, the mechanics of making it happen, and best practices that ensure you optimize your results. What is a QR code? […]

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]]> How to make customer feedback an extension of your brand experience https://www.customerthermometer.com/customer-experience/turn-customer-feedback-into-brand-experience/ Wed, 28 Jun 2023 09:43:09 +0000 https://www.customerthermometer.com/?p=51428 It’s not enough for people to notice your brand, they have to experience it too. This means communicating a brand personality in every customer interaction – one that fits with your values and how you want your business to be perceived. But what does your customer feedback program say about your brand? For sure, customer feedback […]

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